> intended recipient, any disclosure, copying or distribution of the > this message by anyone else is unauthorized. > NOTICE: The information in this message is confidential and may be > ** Please retain all previous correspondence when replying to this > Also try different USB ports and let us know what happens. > It needs to be connected directly to a USB port on the motherboard and XBoard lights up for 2 seconds and is gone. The same problem persists with other ports. I do not use hub the USB is directly connected to the PC. Once I receive this information and issue the RMA, you will get aĬonfirmation message that will include an RMA reference number and
You will need to send in the XBoard and a copy of a sales receipt Please call us for an RMA at (405) 743-0464 or fill out the informationīelow. I'll include the entire email log with the customer support here: So has anyone encountered the problem before? Do I really need to ship my board back to E-MU and let them fix it? Please help! Ask for clarifications if you need to.
#XBOARD EMU UPDATE#
After this the board will show up in Windows as an "Unknown Device" and so far I haven't found any ways to update it or anything. Whenever I connect it to the computer, the Home button will light up for about 2-3 seconds, and then the whole keyboard dies. Then, after formatting my computer, as I was installing the driver, I installed the same firmware on the board, again. Before doing that I really want to make sure that this is absolutely necessary and that it's not just some stupid button that I could've pressed and voila.īasically, I had the lastest firmware installed on the XBoard. Been talking to the E-MU Customer Support and their final suggestion is for me to ship the board back to them to fix it. While opening the keyboard, an extra care should be taken not to break the aftertouch ribbon.Recently I seriously messed up my XBoard 49. Near the numeric LED is the “AFT”-marked aftertouch connector. The LEDs are shining through the buttons. Transparent color was chosen with the intent LEDs below the buttons remain visible.Īlthough the printing quality was relatively rough, the buttons look very nice when installed.
This way, the lower part of the button cannot anymore find its way out of the keyboard. Here you see the old and a new button in comparison.The extent of the legs has been extended and the lower part of the button, too. As you see, it is not even glued to the switch.
I ordered 12 new buttons 3-D printed for my keyboard (sorry, no files available). The current blog article is about replacing the buttons on the XBoard 49 keyboard. Listing the technical deficiencies now: the controller wheels are somewhat sticky (rubber starts to chemically disintegrate from the pitch bend wheel), then the aftertouch ribbon needs extra care while opening the keyboard (or it will be broken), but the most problematic issue is that the buttons have no glue applied and thus they tend to get loose and lost. The keys look a bit of yellowish (aging!) but hey, my initial goal was not to spend too much 😉 I only was able to find one key that generated somewhat weaker pressure – lets say straight: this is a good result for such an old keyboard.
If stolen, I would be only moderately sorry and would hunt for another exemplarr, i.e. On the positive side are: the battery compartment with enough space to put in an extra set of the batteries and, a relatively low weight.
#XBOARD EMU MAC#
First and most important – there are no program up/down buttons, a sequence of buttons have to be applied (Patch Select, Plus, Enter) to change the voice.The addendum programs for Windows XP and an old Mac aren’t suitable for me (a famous Linux-gay) but without these, one cannot use even 1/10 of the keyboard potential. However, this keyboard is plagued by some weird design decisions.
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